Smartchargers.com
Oakville, ON L6J 5Z9, Canada
Tel : 905 901 3582    Fax : 1-866-696-6166

SALES & MARKETING – sales@smartchargers.com

Use this address if you need information on
1. Product pricing
2. Delivery lead time, shipping cost.
3. Distributor & Dealer qualification program

TECHNICAL INFORMATION – tech@smartchargers.com

Use this address if you
1. need advise on how a product operates, specifications, the battery types it is recommended for etc..
2. trying to use a product as per the instructions, but you are not getting the desired result. NOTE: Please try to describe the problem / your question / request as complete as you can. (e.g. how is the product reacting, LED indications, what vehicle / battery it is connected to, what you are trying to achieve etc.)

PRODUCT WARRANTY & REPAIRS – service@smartchargers.com

1. Product warranty / missing parts.
Please ensure you have the following information at hand:
a) Proof of purchase / email confirmation / shipping receipt
b) short description of problem / symptoms
The more information you are able to provide the better we are able to serve you. 

2. Out of warranty repairs.
REPAIRS (in/out of warranty) - We promise - your problem will be solved!
Your product will be shipped to the nearest service center for the quickest turn around, so it is important that you not ship your product direct to smartchargers.com without our prior knowledge. We cannot accept responsibility if a product is lost without being consulted on where it should be sent and safest way to send it.